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Dubrovnik - Accommodation Problem
Submitted by:
Alfred Swindon, Durham, UK
Visited:
July 2012
Organised:
Tour Operator - Balkan Holidays
Type of accommodation:
Private Appartment - 11 Ul. Silvja Strahimira Kranjsevica

(Out of 5, best = 5)
How would you rate the town/city you stayed in?
1
How would you rate the accommodation? 1
How would you rate your holiday overall?
1

Comments: Booked private apartments allocation on arrival with Balkan Holidays. Booked this holiday on the strenght of the images shown in brochure, modern claen 3 star apartments so expected something similiar. Met rep at Airport (Elite Holidays) and taken to the Hotel Petka in Gruz (I believe thats the name of the hotel).

Initial thoughts were that the apartments should be ok, however I was informed that the hotel was only the pick up point for our host and the location for the welcome meeting that would take place later in the week. Host arrived to pick us up in his private vehicle which was much to small to take us all and luggage in one trip, I expressed my concern to the rep who explained to me that this type of thing is normal for Croatia. However proceeded to our host's apartment which turned out to be a self contained flat on the top floor of his own private dwelling.

Apartment was filthy, and dangerous no hand railings on the stairs or landing, exposed wiring in all rooms etc etc, informed rep immediately and asked to be moved, only to be offered the basement of the dwelling.

To cut a long story short rep would not move us, as no alternative accommodation was avaialble, offered us alternative accomodation and what do we expect for the money paid.

Moved my family the following day to a hotel in Lapad and had a great holiday no thanks to Balkan Holidays (will review hotel later).

Would you go again? Never again with Balkan
Submitted 3rd September 2012

Dugi Otok (an island near Zadar)
Submitted by:
Max from Germany
Visited:
May & September 2010
Organised:
Myself by internet search
Type of accommodation:
Apartments

(Out of 5, best = 5)
How would you rate the town/city you stayed in?
5
How would you rate the accommodation? 5
How would you rate your holiday overall?
5

Comments:
It was wonderful! I've stayed at the Gorgonia apartments on the island with some friends. Great bays, peaceful, fantastic for swimming!

Would you go again? Absolutely yes
Submitted 25th January 2011

Vinisce, Trogir Region
Submitted by:
The Knowles Family from Bath, England
Visited:
August 2010
Organised:
Tour Operator Croatica
Type of accommodation:
Apartment Nina 3

(Out of 5, best = 5)
How would you rate the town/city you stayed in?
4
How would you rate the accommodation? 5
How would you rate your holiday overall?
4

Comments:
The apartment was beautifully clean and the owner was extremely friendly. I would stay with her again. Booking through Croatica was very easy and allowed us to book our own travel. We were able to start our holiday on a Tuesday when the flights were cheaper which was a definite bonus.

Vinisce is described online as a very quiet fishing village but this wasn't true. There are 5 supermarkets and 5 restaurants but nowhere to withdraw cash so you have to go to Marina or Trogir to do this which can be a pain if you have no transport. The restaurants are all very reasonable but the service varied from Kaktus (non existent) to Kupinica (excellent). There is also an ice cream parlour with very friendly staff who all speak excellent English and don't mind if you are fussy and want different combinations than those in the menu!!!

We took our 4 teenage/adult children who all found plenty to do with reasonable boat/pedalo hire, cheap bus fares to Split and a lovely pebbly beach with clearly marked safe bathing areas. Kaktus is better in the evenings as a cocktail bar with music and Vinisce is the venue for an electric music beach party.

If you have air conditioning or sleep in a back bedroom then there is no problem but the only disadvantage we found was that the double bedroom is in the front of the property and it was so hot we had to have the window open. This meant that we were treated to loud music until about 5am every night. This was followed by the church bells at 6am so we had to catch up with sleep during the hottest part of the day. We would definitely go back to Vinisce but in an air conditioned apartment in August or in this apartment at a different time of year.

Would you go again? Yes
Submitted 28th August 2010

Dubrovnik
Submitted by:
Rachel from Blackpool, England
Visited:
July 2010
Organised:
Direct
Type of accommodation: Orchid 1 Apartment

(Out of 5, best = 5)
How would you rate the town/city you stayed in?
5
How would you rate the accommodation? 5
How would you rate your holiday overall?
5

Comments:
Having stay in Dubrovnik for four evenings we made the most of every minute. The apartment is just outside the city wall, at a climb of 250 steps. Not too much of a strain and the apartment was well worth it. One bedroom apartment very modern and clean. Srdjana the owner was very helpful and made sure we had a wonderful stay in the original apartment that was very cool and pleasant at night. Dubrovnik has such a lot to offer and we made sure we enjoyed everything it had to offer.

Would you go again? Yes
Submitted 16th August 2010

Dubrovnik & Montenegro Excurions
Submitted by:
Judy from England
Visited:
July 2010
Organised:
Booked through Thomson
Type of accommodation: Dubrovnik Palace Hotel, 5/5

How would you rate the town/city you stayed in? Dubrovnik was beautiful. We had a wonderful time.
How would you rate the accommodation? Excellent
How would you rate your holiday overall?
Very good except for getting ripped off with an excursion - see below for details. I would warn anyone who books an excursion to make sure they get what they pay for!!

Comments:
My husband and I booked a guided day excursion to Montenegro through a travel agent called Lidija Duratovic of Adriana d.o.o. Travel Agency. The company the trip was booked with was 'Pulsar Putnicka Agencija' www.pulsar-travel-hr

We were promised a driver/guide who would provide a commentary and information in English. In fact, the driver spoke no English, could not communicate with us and we had no information on the places we visited. This spoilt the whole day for us as we did not know where we were going or what we were seeing. We might as well have taken a bus!

We travelled to and from Kotor and Budva in silence, which was not what we had booked or expected. In fact, we suspected that the driver did not speak English when he picked us up so we asked a member of staff when we arrived at the Pulsar agency office in Dubrovnik, prior to setting off for Montenegro. He assured us that the driver did speak English, which was blatently untrue.  We paid 280 kuna each for the trip, i.e. a total of 560 kuna. I have writtento the agency to complain and request a refund; however, I did not receive a reply.

Would you go again? To Dubrovnik, yes. On an excursion - I don't know!!
Submitted 8th August 2010

Dubrovnik & The Dalmatian Coast
Submitted by:
David from England
Visited:
17th - 24th June 2010
Organised:
Booked through Riviera Travel

Comments:
I visited Dubrovnik, the Dalmatian Coast and Montenegro recently with the Riviera Travel company. The local Tour Manager and coach driver were very, very good and ensured that the whole experience was a memorable one.

I had not been there since my visits in 1966, '70 and '71 and despite the development in the 40 years, I was amazed and very pleased to see that the coastal and natural resources had been so well cared for and the sea was as inviting as it was all those years ago, when camping.

Dubrovnik was amazing, as it always was, save for a 2 hour storm and downpour!! - but we were made very welcome to shelter in small sandwich bar on one of the steep streets off the Main Street.

I will not leave it another 40 years before returning.  I enclose one of my photographs of Dubrovnik Main Street taken from the city walls.
Submitted 28th June 2010

Dubrovnik June 2010

Sailing Holiday
Submitted by:
Mike from England
Visited: June 2010
Organised: Booked through Orvas Yachting

Comments:
Well after troubling you for some help regarding my trip and booking with Orvas Yachting I can confirm that everything was fine and the trip was excellent. Orvas are probably a little laid back for me but all the things they said they would organise for me were in place when I got to Split.

We were picked up by a man with a board with my name on it and transferred to the Marina. It was a little difficult to locate their office in the marina but when I found it, it only took a few minutes to go through the paperwork and we were shown to the boat. After a 'technical' talk from their man we were left to sort ourselves out. A little shopping at a nearby supermarket and a good night's sleep we were ready to set sail the following morning.

During the week we visited the Islands of Solta, Vis, Hvar and Brac. We stayed two nights on Vis and took scooters for a full day tour of the island, very nice. The sailing was quite good, some wind at various times in the day and we spent a lot of time in the water. Our last evening in Split allowed us enough time to explore this beautiful city, although I had been there before my brothers and sister hadn't.  The flights out and back, which I arranged online with Croatia Airlines were smooth and on time.

What more can I add except that we all said we will return and next time probably sail from Split down to Dubrovnik! Once again many thanks for all your help during the last few weeks.
Submitted 16th June 2010

Hotel Park, Rovinj
Submitted by:
Denise and Simon from Basingstoke, England
Visited: 5th - 12th July 2009
Organised: Booked through Holiday Options
Type of accommodation: Valamar Dubrovnik President, Babin Kuk peninsula, Dubrovnik

(Out of 5, best = 5)
How would you rate the town/city you stayed in? 5
How would you rate the accommodation? 5
How would you rate your holiday overall?
5

Comments:
This was our first ever summer holiday abroad and we loved it! The hotel was friendly and all rooms have a view of one of the Elaphiti Islands. Although the private beach is pebbly, the water was clean and very welcoming after a hot day's sightseeing. Towels, parasols and sunbeds are provided free of charge for hotel guests. We loved Dubrovnik Old Town and the only thing that spoiled it are the hordes of cruise ship passengers who appear on an almost daily basis. On the Friday we walked the Old Town's walls and as there were 4 cruise ships visiting that day the Old Town was very crowded. Croatian ice cream is to die for and looks amazing in the chill cabinets. In Dubrovnik Old Town there is a huge choice of restaurants to suit every budget.

Would you go again? Absolutely!  I'm already thinking about my plans to visit another part of Croatia in 2010.
Submitted 20th July 2009

Hotel Park, Rovinj
Submitted by:
Anne & Ken from Edinburgh
Visited: 18th September - 3rd October 2008
Organised: Ourselves
Type of accommodation: Hotel (Bed & Breakfast) - Hotel Park, Rovinj

(Out of 5, best = 5)
How would you rate the town/city you stayed in? 5
How would you rate the accommodation? 3
How would you rate your holiday overall?
5

Comments:
Overall we had a superb holiday, around 20 degrees most of the time with the exception of a couple of days when it was quite a bit cooler. The hotel was fine, nice room with a lovely sea view, very good breakfasts with lots of variety. We marked the hotel down on two counts, unfortunately there are no tea or coffee making facilities in the rooms and this was expected judging by the price. On our first evening we decided to eat in the hotel restaurant and although there was a wide choice the food was not hot neither were the plates. Perhaps this was a result of a large number of tour operators favouring this hotel.

We spent quite a bit of our time exploring Rovinj, a very pleasant town with lots of history, the locals were also very friendly, especially if you attempted a few words of Croatian. As we were disappointed with the hotel restaurant we ate out nearly every evening at Del Piero next door to Amphora on the seafront 10 mininutes' walk from the hotel. The Del Piero staff were much more friendly, the food was excellent, the sea bass was delicious. Both of these premises are owned by the same person.  

During the first few days we took the bus down to Pula, mainly a commercial/industrial town some interesting sights and streets, the main attraction being the amphitheatre, very interesting with a first class audio description included in the cost of entry. We hired a car for 7 days, driving is very easy and very quiet in September, and managed to visit Porec, Lim Fjord, Plitvice Lakes, (must visit again, you really need a minimum of two whole days here), Fazana and Brjuini National Park (a lovely boat trip), Vsar, Umag, Hum, Buje, Buzet, Draguc and Pazin.  During the latter part of our 2nd week we managed a day boat trip across the bay to Venice (will have to visit there again sometime).

All in all a super holiday.
Submitted 17th December 2008

Mlini
Submitted by:
Ann from Scotland
Visited: 2008

Comments:
Just to let you know we had a wonderful holiday in Mlini. The weather was great except for last two days when it rained but we still did things and enjoyed the days. We have now booked to visit Opatija in June next year. We have booked earlier in the year because some trips we wanted to go on were finished at the end of August in the Mlini district.  Dubrovnik was wonderful and we toured the wall. The Croatian people were friendly and the staff at our hotel were friendly, attentive and most helpful. I have told my friends to visit Croatia for holidays.
Submitted 28th October 2008

Kolocep
Submitted by:
Matthew from the UK
Visited: 2008
Organised: Hidden Croatia
Type of accommodation: Hotel Kolocep, island of Kolocep

Comments:
I would like to share my positive views from a trip, where I spent a week on the island of Kolocep, Dubrovnik, Croatia. The country is very beautiful and the people are very friendly.

I stayed on the Island of Kolocep, which is a small Island 30 minutes from Dubrovnik. It only has one Hotel on the Island, its owned by a Foundation, all profits are invested back into the island. Hotel Kolocep is an excellent 3 Star resort, its very clean, the staff are very friendly and helpful. The rooms included Plasma TV, Mini Bar Fridge, Computer with Free Internet and 100+ Films available anytime. The Buffet food is excellent, serving fresh ingredients and local dishes. They have a swimming pool, the only Sandy Beach on the Island, Kayaks and Bikes for Hire. The Hotel also owns a Private Yacht, Nevin the skipper can take you out for the half/full day to relax while going around the islands or alternatively you can learn the ropes….literally.

I booked the holiday through Hidden Croatia. I would highly recommend this company and look forward to using them again in the future. The website is very professional and has plenty of information on various locations and different types of holidays. Booking the holiday was very easy, the staff were very knowledgeable of the country and the prices were competitive. I received private transfers to and from the Airport in Croatia and all the staff were very professional and helpful.

Hidden Croatia also owns a Luxury Boat company, which provide various tours and provide good value for money. I would highly recommend the wine tasting at Sipan, where you do some wine tasting with a top Sommelier at a very nice Restaurant. We had a private speed boat pick us up from the hotel and take us to the island, where we tasted various wines and received a very nice Three course meal. Excellent value for money and easily the best food we had in Croatia. This half day trip was only £60 each including Private Boat, Wine Tasting and Meal, very good value for money.

There is one place that I would NOT recommend and that's Nautica, its a very expensive restaurant at the Entrance to the Old Town. I knew that it was expensive, but expected a very special eating experience. I have to say it was very over priced and not worth the money, I would actually say the prices are probably double of what it was worth, even with the views from the terrace. Grilled Goats Cheese - £30, Lobster Medallions with Potato - £45, 4 Pancakes with fillings - £35. I wouldn't of minded the price, if the quality of the food matched the prices. STAY AWAY!!
Submitted 12th August 2008

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